Privacy policy
1. Terms and Conditions
According to law n°2004-575 of June 21 in the Confidence in the Digital Economy, the identification details of the company owning the domain “hotel-victoire.com” are as follows:
- Company name: Victoire SIRET number: 89977040800024
- RCS number: 899770408 Grasse
- Share capital: 10,000 EUR
- VAT number: FR 86899770408
- Registered office: 593 Route de Saint Jeannet 06140 Vence
- Phone: +33 4 93 24 15 54
- Email address: lavictoire06140@gmail.com
2. Hosting and Creation
This site is hosted and created by:
- Company: Mirai España, SL
- Registered office: Fuencarral 6, 4º. 28004 Madrid (Spain)
- Email: info@mirai.com
- Phone: +34 915 913 500
- C.I.F.: B80039340
The user is solely responsible for the use of services, content, links, and hyperlinks included on this website. Victoire is not responsible for the illegitimate use made by third parties of the aforementioned material.
Neither Victoire nor any other party involved in the creation, production, or provision of this site will be liable for damages, costs, losses, or direct or indirect or punitive liabilities that may arise from accessing or using this site.
Victoire does not guarantee the accuracy of the information contained on this site. Furthermore, Victoire will not be liable for damages or viruses that may infect your computer or any other device of your property due to the use, access, or download of material from this site.
3. Copyright
All audiovisual material, registered trademarks, or any element subject to intellectual or industrial property included on this site is the property of Victoire or has sufficient rights to use it. The reproduction of this material is only permitted for exclusive personal use; any unauthorized modification, reproduction, adaptation, rental, lending, transmission, or any other unauthorized distribution, even partial, is prohibited.
4. Privacy Policy
Victoire informs you that all personal data received via any form on this website will be treated strictly confidentially in accordance with the entity’s privacy and security policy and with the Data Protection Act.
This data will be included in a file registered with the National Commission for Data Protection. The main purpose of its creation, existence, or maintenance is the processing of personal data in order to manage accommodation bookings made through this website or to send promotional communications. The recipients of this information are all persons attached, registered, holders or collaborators of all departments and entities associated in which the entity is organized, as well as official establishments that by law require the transfer. By sending this form, the sender gives consent to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties and that they may contact you by email regarding matters related to your stay, for example, to gather your satisfaction or obtain feedback on your hotel experience. Victoire informs you that you have the right to access, rectify, or delete your data at any time, as well as the right to communicate any modifications or changes that may occur to them. To exercise these rights or for any information, you can send an email to: lavictoire06140@gmail.com
5. Mediator
After contacting customer service and in the absence of a satisfactory response within 1 month, the customer can contact the Tourism and Travel Mediator, whose contact details are as follows: Tourism and Travel Mediation – BP 80 303 75 823 – Paris Cedex 17 Website https://www.mtv.travel/
6. Disputes
Under the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution in consumer matters, Victoire informs you that, in the event of a dispute, Users residing in the European Union can visit the “Online Dispute Resolution Platform” developed by the European Commission, in order to attempt to amicably resolve any dispute arising from the provision of services by Victoire. To access the “Online Dispute Resolution Platform,” you can do so via the following link: https://ec.europa.eu/consumers/odr/main/
7. Absence of Right of Withdrawal
According to Article L221-28 of the Consumer Code, the customer is informed that they cannot exercise their right of withdrawal.
8. Telemarketing
The consumer who does not wish to be subject to commercial prospecting by telephone can register for free on a telephone solicitation opt-out list. For more information: Bloctel, https://www.bloctel.gouv.fr/