In accordance with Law No. 2004-575 of June 21 on Confidence in the Digital Economy, the identification data of the company owning the domain “hotel-victoire.com” are provided below:
This site is hosted and created by:
The user is solely responsible for the use of the services, content, links, and hypertexts included on this website. Victoire is not responsible for the illegitimate use by third parties of the aforementioned material.
Neither Victoire nor any other party involved in the creation, production, or provision of this site will be liable for direct or indirect, unforeseen, or punitive damages, costs, losses, or liabilities that may arise from accessing or using this site.
Victoire does not guarantee the accuracy of the information contained on this site. Additionally, Victoire will not be responsible for any damage or viruses that may infect your computer or any other device of your property due to the use, access, or download of material from this site.
All audiovisual material, trademarks, or any element subject to intellectual or industrial property included on this site is the property of Victoire or has sufficient rights to use it. The reproduction of this material is only allowed for exclusively personal use; any unauthorized modification, reproduction, adaptation, rental, loan, transmission, or any other unauthorized partial distribution is prohibited.
Victoire informs you that all personal data received via any form on this website will be treated strictly confidentially in accordance with the entity’s privacy and security policy and the Data Protection Act.
This data will be included in a file registered with the National Commission for Data Protection and Liberties. The main purpose of its creation, existence, or maintenance is the processing of personal data to manage accommodation reservations made through this website or for sending promotional communications. The recipients of this information are all individuals attached, registered, holders, or collaborators of all departments and entities associated with the organization of the entity, as well as the official establishments required by law to receive the information. By submitting this form, the sender consents to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties, and they may contact you by email regarding your stay, for example, to inquire about your satisfaction or obtain feedback on your hotel experience. Victoire informs you that you have the right to access, rectify, or delete your data at any time, as well as the right to communicate any modifications or changes that may occur to them. To exercise these rights or for any information, you can send an email to: lavictoire06140@gmail.com
After contacting customer service and in the absence of a satisfactory response within 1 month, the customer can contact the Tourism and Travel Mediator, whose contact information is as follows: Mediation Tourism and Travel – BP 80 303 75 823 – Paris Cedex 17 Website https://www.mtv.travel/
In accordance with the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, on online dispute resolution in consumer matters, Victoire informs you that, in case of controversy, Users residing in the European Union can visit the “Online Dispute Resolution Platform” developed by the European Commission to attempt to amicably resolve any dispute arising from the provision of services by Victoire. To access the “Online Dispute Resolution Platform,” you can do so via the following link:
https://ec.europa.eu/consumers/odr/main/In accordance with Article L221-28 of the Consumer Code, the customer is informed that they cannot exercise their right of withdrawal.
The consumer who does not wish to be the subject of commercial prospecting by telephone can freely register on a list of opposition to telephone solicitation. For more information: Bloctel, https://www.bloctel.gouv.fr/
